Cannabis Licensing Resources

The Liquor and Cannabis Board (LCB) expanded our online Portal on Mar. 31. This change impacts many LCB business processes, including Authorized Representatives.  

The steps below show you how to add an Authorized Representative as a contact for your business. You must first have an LCB Portal account to use the LCB Portal.  

Adding an Authorized Representative

Begin on the Portal homepage (portal.lcb.wa.gov/s/)

1. Under Customer Service Request, click General Request.
2. Complete the account information, including your name, email address, UBI, etc.
3. Under Case Subtype, choose Other.
4. Under Description, request to add an Authorized Representative (AR) to your business account. Make sure to include the following details about them:
   1. Full name
   2. Date of birth
   3. Email address  
   4. Phone number

After we get your Customer Service Request, a Licensing Specialist will add the Authorized Representative as a contact on your account.  

Authorized Representatives will need a Secure Access Washington (SAW) account and must set up an LCB Portal account to use the Portal on your behalf. Authorized Representatives will remain a contact and have access to your account until you send us a Customer Service Request to remove them.

What can an Authorized Representative do in the Portal?  

1. They can see everything related to the account that the licensee can see (including any locations under that UBI).  
2. They can change the tradename, email address, and phone number.  
3. They can upload submission documents for the applicant such as a lease, floor plans, photos, etc.  

What can’t an authorized representative do?

1. They cannot complete any LCB forms. All forms require a licensee attestation on the Portal in lieu of a physical signature.  
2. They cannot apply for applications on the Portal on behalf of the applicant. Applications also require a licensee attestation in lieu of a signature. 

You may want to submit floor plans as soon as possible, before any construction or remodeling, to confirm if the floor plan will be a compliant design/layout for the proposed operations. Alterations have the same floorplan requirements as listed. Unless indicated otherwise, plans may be hand-drawn, if all requirements are met.

For information on Photo Requirements for Floor Plans, click here.

All floor plan sketches need to include the following:

• North arrow indicator (true north)
• Location of doors, windows, walls, etc. Please note; the edge of pages/documents may not be used the indicate the walls in lieu of drawing the walls of your location
• All entrances and exits, including descriptions of where they enter from (common area, neighboring business, living quarters, street name, alley, parking lot, etc.)
• All areas labeled based on their use (dining, lounge, gaming, kitchen or food prep area, restrooms, dance floor, etc.)
• Furniture locations and types (tables, chairs, booths, bar, service bar, pool table, etc.)
• Location of alcohol taps, displays, and storage areas
• Access to living quarters and/or neighboring businesses, indicating if their access is locked or sealed off
• If showing a staircase, indicate where it goes to and if there is a locking door

Floor plans are used to make sure that cannabis locations meet security and licensing requirements. 

Architectural plans are not required, but your drawings must be to scale, show grow space dimensions, processing area, and waste area (if applicable), and the location of the following items: 

• All cameras and alarms including the coverage of the camera and the types of alarms (glass break, motion, etc.).
• Alarmed Entrance and exit points.
• All doors and windows (interior and exterior must show alarms).
• Controlled access area(s) – not open to the general public.
• Point of sale area(s).
• Secured surveillance system.
• Product displays/cases.
• Keys to explain your illustrations.
• Gate through fenced area - all gates require an alarm.
• North arrow direction indicator.
• Photo Requirements for Floor Plans
• Cannabis Floor Plan Key