CCRS Resources
CCRS now uses WA.gov for login.
Licensees must create a WA.gov account to log into CCRS. For issues with WA.gov accounts, submit a WaTech help ticket.
If you are experiencing issues with CCRS reporting, please contact your third-party software provider to troubleshoot as a first step. Please make sure check your spam or junk folders for CCRS emails.
If you are not able to log into CCRS for any reason, please submit a ticket with ServiceDesk@lcb.wa.gov. Thank you for your patience.
User Guides
WA.gov User Login Guide
The User Login Guide details how to create a WA.gov account and log into CCRS.
Integrator M2M Guide
The Integrator Guide details how to access CCRS as an integrator.
CCRS Upload User Guide
The CCRS Upload User Guide details the process and information needed to successfully upload cannabis reporting data.
CCRS License Administrator Guide
The CCRS License Administrator Guide details how to add and remove users as well as manage integrators in CCRS.
Current Templates (.CSV Format)
Tax Reporting
For more information on tax reporting, refer to the Cannabis Tax Reporting Guide.
Producer, Processor and Producer/Processor licensees do not have a tax liability to LCB. They are not required to report their monthly sales to the Finance Tax and Fee Group and should discontinue submitting paper reports to the Finance Tax and Fee Unit. Producer, Processor and Producer/Processor licensees are required report their data to CCRS.
Retail licensees are required to submit their monthly Retailers Sales and Excise Tax by email to cannabistaxes@lcb.wa.gov.
Questions?
Technical Support
- For technical assistance with WA.gov accounts, contact WaTech.
- For issues with reporting and uploads, contact your third-party software provider (integrator).
- For technical assistance with the CCRS application, contact the LCB IT Service Desk directly at servicedesk@lcb.wa.gov.
Non-Technical Questions
- For issues or questions about licensing, such as updating the email for a license, contact Licensing Customer Service at customerservicelicensing@lcb.wa.gov
- For traceability policy questions contact the Examiners unit at examiner@lcb.wa.gov
- For compliance questions, contact your Enforcement Officer or Cannabis Consultant at cannabisenf@lcb.wa.gov
- For tax and fee information, contact the Cannabis Tax and Fee Unit (not for Producer/Processors) cannabistaxes@lcb.wa.gov or call 360-664-1789