image of out-of-focus cars on a rainy street with a lit green traffic light in the foreground

Portal Status

More information and user guides are available on the Portal Resources page.

This page provides updates on the status of the LCB's service portal. Our goal is to minimize service disruptions. For general Portal instructions and information check our Portal Resources webpage.

Unplanned System Issues

We are aware of several issues with accessing services on the new Portal. Please use Chrome as your browser. If you still have problems, please contact our Service Desk at 360-664-1776. We appreciate your patience. 

Planned Outages

  • Tues. April 1, 8 p.m. - 12 a.m.
  • Thurs. April 3 (late night maintenance)  
  • You can sign up to get automatic emails about important Portal news in the future.
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The portal is currently live, but we are aware of customer access issues. 

Access the portal here

During Portal outages, use the following information:

Licensing Customer Service

Call: (360) 664-1600

Monday - Friday, 8 a.m. - 5 p.m. 

Apply for a Banquet Permit

Email: EnfCustomerService@lcb.wa.gov  
Call: (360) 664-9878  

Enforcement and Education Customer Service Request

Email: EnfCustomerService@lcb.wa.gov  
Call: (360) 664-9878  

Public Records Requests

Email: lcbpublicrecords@lcb.wa.gov 
Call: (360) 664-1769  

If you are looking for frequently requested information, visit this webpage.  

Payments

If you need to make a payment while the Portal is down, please call Licensing Customer Service (360-664-1600) to discuss. 

Apply for a tobacco or vapor license

Visit our webpage here. 

Order keg books

Email: EnfCustomerService@lcb.wa.gov  
Call: (360) 664-9878 

Special Occasion Licenses

We are working to fix problems with the application process for Special Occasions.

If your event is:

  • Before April 30 - Please call us at 360-664-1600.
  • After May 1 - Please wait to apply. Our system should be able to process your event soon.

We appreciate your patience. 

Applying for a Banquet Permit, a Public Records Request, a Household Moves Permit, or Social Equity Information?

On the Portal homepage: do NOT use the links at the bottom of the Portal home page. Please use the top menu (the bars to the left of the LCB logo) for those tasks.

Applying for a license or other services?

On the Portal homepage: do NOT use the links at the bottom of the Portal home page.

You must first set up a Portal account. Please hit the Log In button at the top right of the Portal home page and follow the instructions to register your LCB Portal account. After creating your account, go back to the Portal homepage and click Log In to view and apply for all licenses, permits, and other services.

If you need help, detailed instructions are found on our Portal Resources webpage.

If you continue to get error messages, please call or email our Service Desk - 360-664-1776, ServiceDesk@lcb.wa.gov.

We are working to fix the issue with the links, thank you for your patience.